Have been
waiting up? Carry on!
You were called for an interview. The HR executive assured you of
communicating your evaluation within a week, but it has been a month since then.
Should you follow up yourself? Would you sound desperate?
Wait! Why have not “they” followed up as promised?
This trend is often discerned in recruitment today and most of you
must have gone through this several times. By follow-up here, I connote recruiters’
post interview follow through with the candidates to which even the top employers
are often impervious.
I am not sure how frequently this oblivion goes on everywhere
else, but at least in Pakistan we do not frequently come across anything closer
to employer follow up. Unfortunately, if not all, a healthy percentage of the recruiters
fall into “hey I am the recruiter who does not ever follow up” category!
The question is, are we not habitual of always being followed up
on how we did on evaluations or tests? Whenever we apply for a loan, the representatives
follow up if we qualify or fail in availing the facility; similarly after every
medical test, we expect our physician to follow up on our health. The examples
may sound trivial but the same goes for interview follow-ups.
When I set out to probe into
“no follow up” practice, I received interesting responses from a couple of HR
and recruitment personnel: feast your eyes!
“Staff’s day is jammed packed.
Follow up becomes an added responsibility”.
“It would not be economically
wise to follow up especially on as many as 50 candidates who had been interviewed
in a single time. It is one heck of a task!
“Interview follow up should not be a big deal. It is just a simple
courtesy which you receive, and if not, you find it rude”.
“It always makes me sad to hear this. The candidates are obviously
appalled by this silence especially when they have gone through several rounds
of interviews. It leaves them frustrated and the recruiters earn a bad name at the
same time! This is the reason we try our best to follow through!”
“We do not want politeness
to become an added expense. However, it does not in any case reflect we are
unprofessional”!
Candidates expect to see the outcome of their efforts and most of
them do not mind if they are politely told, “We are sorry, you lacked XYZ”. All
that matters is to let them know if they are hired or excused for proceeding
further. Recruiters make this mistake of thinking that candidates do not note
this simple ignorance, when in reality, they do. In their minds, they can
easily start blacklisting the recruiters who do not succeed in fulfilling this
simple professional curtsey.
A pinch of humble advice to the Recruiters!
Candidates look up to honesty,
even if they did not do very well. If the candidates' skills do not match with
the desired position, tell them. If they do not turn out to be compatible, communicate
their weaknesses for the position applied for, they might start working on the
shortcomings right away. If contacting on phone sounds tiresome, you can always
send a modest email. (For further convenience, you could have sent a pigeon
with a post it note tied around its neck, but this medium is obsolete, pity!). Use
any mean, it should fulfill the purpose of following up.
And for the candidates, the best way to deal with this silence is
to keep looking for other opportunities without dwelling on the non-response
attitude. Know that there might have been other reasons for which the employers
didn’t contact you back besides the reason of non-compatibility.
Here I raise a cup (*of coffee) to the hope that next time, a recruiter
will make me write on how well they followed up and failed to earn a name in my
“non professional recruiters” black list.